Cancellation &
Fair, transparent, and customer-friendly cancellation terms designed for your peace of mind.
Customer Cancellation Policy
Our refund amount depends on when you cancel relative to your journey date.
7+ Days Before
Cancel worry-free with complete refund of your advance payment
3-6 Days Before
Half of your advance amount will be returned to you
Within 72 Hours
No refund available for last-minute cancellations
No Show Policy
If you fail to show up at the pickup location at the scheduled time without prior notice, the booking will be considered a No Show and no refund will be issued. Please ensure to inform us in advance if you need to cancel or modify your booking.
Cancellation by Triveni Cabs
In the rare event that we need to cancel your booking due to unavoidable circumstances (natural calamity, breakdown, driver emergency), here's what we offer:
Full Refund
Complete refund of all paid amounts within 5-7 working days to your original payment method.
Alternative Options
We'll offer you an alternate vehicle or a rescheduled date as per your preference and convenience.
Refund Process Timeline
Our streamlined process ensures quick and hassle-free refunds.
Contact Us
Call or WhatsApp us with your booking details
Verification
We verify your booking and cancellation eligibility
Processing
Refund processed within 5-7 working days
Completion
Amount credited to your original payment method
All eligible refunds processed within 5-7 working days to original payment method
Our Commitment to You
Fair, transparent, and customer-friendly policies
Days Refund Time
Secure Process
Support Available
Transparent Policy
Need to Cancel or Have Questions?
Our support team is available 24/7 to assist you with cancellations, modifications, or any queries about our refund policy.