Cancellation &Refund Policy
Fair, transparent, and customer-friendly cancellation terms designed for your peace of mind.
Customer Cancellation Policy
Our refund amount depends on when you cancel relative to your journey date.
7+ Days Before
Cancel worry-free with complete refund of your advance payment
3-6 Days Before
Half of your advance amount will be returned to you
Within 72 Hours
No refund available for last-minute cancellations
No Show Policy
If you fail to show up at the pickup location at the scheduled time without prior notice, the booking will be considered a No Show and no refund will be issued. Please ensure to inform us in advance if you need to cancel or modify your booking.
Cancellation by Triveni Cabs™
In the rare event that we need to cancel your booking due to unavoidable circumstances (natural calamity, breakdown, driver emergency), here's what we offer:
Full Refund
Complete refund of all paid amounts within 5-7 working days to your original payment method.
Alternative Options
We'll offer you an alternate vehicle or a rescheduled date as per your preference and convenience.
Refund Process Timeline
Our streamlined process ensures quick and hassle-free refunds.
Contact Us
Call or WhatsApp us with your booking details
Verification
We verify your booking and cancellation eligibility
Processing
Refund processed within 5-7 working days
Completion
Amount credited to your original payment method
All eligible refunds processed within 5-7 working days to original payment method
Our Commitment to You
Fair, transparent, and customer-friendly policies
Days Refund Time
Secure Process
Support Available
Transparent Policy
Need to Cancel or Have Questions?
Our support team is available 24/7 to assist you with cancellations, modifications, or any queries about our refund policy.